I'm a UX Content Strategist at Klivvr, where I write the product copy, guidelines, and AI content that help people understand their money. I'd rather be clear than clever, and I try to leave people with something to do next, even when the answer is no.
The knowledge base and tone framework behind Klivvr's AI assistant, now with real production data on resolution rate and scale.
Authoring the single source of truth for how Klivvr sounds, across product, support, and now its own AI.
Four case studies on writing Klivvr's credit, marketplace, and loyalty products, in English and Arabic.
E-commerce content and social advertising campaigns from before I moved into UX writing.
I run and edit Klivvr's blog, and I write pieces on how our content and product teams build a fintech app worth using.
My background, the tools I use, and where I worked before UX writing.